{
  "version": "2.0.0",
  "effective_date": "2026-03-23",
  "currency": "USD",
  "tiers": [
    {
      "id": "sovereign_base",
      "name": "Essential",
      "tagline": "Establish Your Baseline",
      "description": "Proactive monitoring, patching, and endpoint hygiene for small businesses that need reliable IT without surprises.",
      "per_user": 85,
      "per_device": 25,
      "minimum": 500,
      "included_hours": 4,
      "overage_rate": 150,
      "emergency_rate": 200,
      "support_window": "Business-hours support",
      "response_target": "Priority acknowledgements within same business day",
      "highlights": [
        "Endpoint monitoring & patching",
        "Antivirus management",
        "Basic backup verification",
        "Monthly health reports",
        "Helpdesk (business hours)",
        "Quarterly strategic review"
      ],
      "badge": null,
      "accent": "cyan"
    },
    {
      "id": "sovereign_standard",
      "name": "Standard",
      "tagline": "Proactive & OODA-Ready",
      "description": "Everything in Essential plus OODA-driven SRE diagnostics, drift detection, and daily security audits for businesses ready to level up.",
      "per_user": 110,
      "per_device": 30,
      "minimum": 750,
      "included_hours": 6,
      "overage_rate": 150,
      "emergency_rate": 190,
      "support_window": "Business-hours support",
      "response_target": "Priority acknowledgements within same business day",
      "highlights": [
        "Everything in Essential",
        "OODA-driven SRE diagnostics (135 automated checks)",
        "GitOps drift detection",
        "Daily security hardening audits",
        "Quarterly strategic review"
      ],
      "badge": null,
      "accent": "teal"
    },
    {
      "id": "sovereign_forge",
      "name": "Business",
      "tagline": "Operate With Confidence",
      "description": "Everything in Essential plus compliance reporting, M365 optimization, extended-hours coverage, and proactive threat detection. Pricing starts per user for small teams and scales with complexity (servers, compliance scope, and SLA tier add platform + per-server factors).",
      "per_user": 135,
      "per_device": 35,
      "minimum": 750,
      "included_hours": 8,
      "overage_rate": 150,
      "emergency_rate": 185,
      "support_window": "Extended-hours support",
      "response_target": "Priority acknowledgements inside 4 business hours",
      "highlights": [
        "Everything in Essential",
        "Vulnerability scanning & threat detection",
        "Compliance reporting (HIPAA, SOC 2)",
        "M365 license optimization",
        "Extended-hours help desk",
        "Monthly strategic review"
      ],
      "badge": "Most Popular",
      "accent": "blue"
    },
    {
      "id": "titan_prime",
      "name": "Executive",
      "tagline": "Own Your Infrastructure",
      "description": "Everything in Business plus 24/7 fleet security, always-on operations, zero-trust controls, and direct vCIO strategy sessions. Pricing starts per user for small teams and scales with complexity (servers, compliance scope, and SLA tier add platform + per-server factors).",
      "per_user": 195,
      "per_device": 50,
      "minimum": 1250,
      "included_hours": 16,
      "overage_rate": 150,
      "emergency_rate": 175,
      "support_window": "24/7 priority support",
      "response_target": "Critical escalations engaged within 1 hour",
      "highlights": [
        "Everything in Business",
        "24/7 fleet security monitoring & hardening",
        "Zero-trust policy enforcement",
        "Weekly threat hunting",
        "Proactive patch & remediation cycles",
        "vCIO strategy sessions"
      ],
      "badge": "Enterprise",
      "accent": "purple"
    }
  ],
  "silicon_age": [
    { "label": "Modern (0–4 yr)", "multiplier": 1.0 },
    { "label": "Aging (4–6 yr)", "multiplier": 1.10 },
    { "label": "Legacy (6–8 yr)", "multiplier": 1.25 },
    { "label": "End-of-Life (8+ yr)", "multiplier": 1.50 }
  ],
  "compliance_addons": [
    { "id": "hipaa", "name": "HIPAA", "per_user": 25 },
    { "id": "cmmc", "name": "CMMC L2", "per_user": 45 },
    { "id": "soc2", "name": "SOC 2", "per_user": 35 },
    { "id": "pci", "name": "PCI DSS", "per_user": 30 }
  ],
  "rates": {
    "hourly": 150,
    "emergency": 200,
    "vcio": 175,
    "project_minimum": 500,
    "onboarding": 1500
  },
  "commercial_policy": {
    "included": [
      "Managed service labor within approved scope",
      "Monitoring, patching, and support processes by tier",
      "Documentation and recommendations for implemented changes"
    ],
    "excluded": [
      "Third-party software/SaaS subscriptions unless explicitly quoted",
      "New hardware purchases unless explicitly quoted",
      "Out-of-scope project work without approved change order or SOW"
    ],
    "subscription_model": "BYO or pass-through billing, explicitly documented per quote",
    "hardware_model": "Validation first, procurement quoted separately",
    "contract_model": "Master service agreement + statement of work/change-order controls"
  },
  "notice": "All estimates are preliminary. Final pricing is based on a free infrastructure assessment. As a specialized IT partner, we maintain selective client capacity to ensure senior-level, high-quality service."
}